Urine Treatment, Complete Restoration
There are three ways to approach urine odour removal: Surface Treatment, Subsurface Treatment, and Complete Restoration. This last method is a more involved procedure than surface or sub-surface treatment. However, it is the most thorough service you can provide for urine odour removal.
Procedure:
- Determine the customer’s L.O.T. (Level of Tolerance). If cost is an issue, or they are unwilling to prevent the problem from happening again (like removing the pet), then you may elect to perform a surface treatment or subsurface treatment only.
- Locate the area needing treatment. You can find urine using ‘the nose,’ a moisture detector, or by finding backing stains by lifting a corner of the carpet. The most preferred method, however, is using a High Intensity Ultraviolet Light that will cause the urine to fluoresce when exposed.
- Pull back the carpet in the affected areas and discard any contaminated padding. Examine all surfaces closely for contamination, such as sub-floor, tack strip, baseboards, and walls. These areas may be treated and sealed, painted, or in the worst cases, may need to be replaced.
- Apply a heavy spray of Urine Neutralising Treatment chemical to both sides of the carpet and allow approximately 30 minutes of dwell time. This effectively prepares the carpet for cleaning and for enzyme treatment.
- Spray a heavy saturation of Bio-Enzyme Decontaminate to both sides of the carpet to destroy any bacteria and eliminate the odour. Cover the carpet with a sheet or roll the carpet to slow drying, enabling the enzyme to be more effective.
- Clean carpet as normal. Pre-spray with Hydro Break and extract with Point Blue.
- Repeat steps 4, 5, and 6 as needed. Usually, one or two applications are required.
- After cleaning, apply a light mist of Deliminate to the carpet and into the air space to destroy the off-gassing of the urine and to remove the airborne odour.
- Once the structural pieces (sub-floor, tack strip, walls) have been treated and sealed or replaced, install new padding, and re-install the carpet.
